LUX Med Spa Reviews

I just had the most incredible facial with Zoel the best <3 From the moment I walked in, I felt welcomed. The atmosphere was serene, and she took the time to understand my skin's needs. The facial itself was pure bliss, with a perfect blend of relaxation and effective treatments tailored just for me. My skin feels rejuvenated and glowing! I can’t recommend Zoel enough—truly a talented professional who knows how to make you feel your best. I can't wait for my next appointment!

I had an amazing experience with Ana for my Botox. She was incredibly knowledgeable, making me feel comfortable and informed throughout the entire process. The results are fantastic and very natural-looking! I highly recommend her to anyone looking for a skilled aesthetic injector!

Lindsay is a master injector. I travel hundreds of miles to get my facial treatments done by Lindsay. She is knowledgeable, professional and a true perfectionist. I get so many compliments after Lindsay completes my treatments. The entire staff is amazing!

Such a wonderful experience every time! Everyone is so kind and welcoming. I get my facials done by Zoel, and she has the softest, most gentle touch. I always leave feeling relaxed and refreshed

I will travel from Johns Creek to come to Lux to see Lauren for Botox and fillers. She is truly an artist and keeps things natural. The staff is friendly and fun and I always enjoy my time there!

I can’t say enough good things about Lindsay! She’s kind, knowledgeable and so talented. She really takes the time to understand the results I’m looking for and then recommends the best treatments and products. She also follows up to make sure I’m healing well and I’m happy with my results. When you are investing in yourself; it feels good to have a provider genuinely care about your satisfaction. She’s so much more than an injector she’s a true hype woman and always makes me feel like my best self! Already looking forward to my next appointment!

This place is so unorganized and has generally declined in quality over the years. Everything from their booking platform to their menu of services feels dated. While other medspas are offering trendy and innovative treatments along with variety, these guys seem stuck in prehistoric times, relying on services that worked years ago but are steadily aging out of the market. My biggest gripes the lack of consistency with services, booking, and Alle points. I don’t understand why it’s so difficult for the front desk to look at an esthetician’s schedule and book an open date. On multiple occasions, it’s turned into all-day phone tag just to find availability, which is ridiculous. Then at checkout, they’re consistently forgetful about adding Alle points. I’ve had to chase them down three separate times now, and this last experience is just exhausting. I’m not getting those points this time because I give up on reminding people to do their job and being polite about it when I’m actually annoyed. This is not a busy enough office to be unable to spare 30 seconds for a simple request that should’ve been handled at checkout. On top of that, their best esthetician has a very limited schedule. A former esthetician was extremely skilled and knowledgeable, but she’s apparently been gone for a few months now. No wonder things have noticeably declined. That leaves who I believe is a mediocre replacement (initials S.M.). On my most recent visit, she didn’t include a service I essentially paid for and told me it wasn’t part of the special. I told her it was in the email I received and sent screenshots showing that it was included, yet she claimed my skin barrier wouldn’t allow for it. If that’s the case, why not substitute it with a more appropriate service? The solution shouldn’t be having me overpay for less than I expected, and pairing it with mediocrity feels like highway robbery. Anyway, one star is the best they’re getting from me. Their best years are behind them as long as they continue operating the way they are.

I have nothing but great things to say about Med Lux- the providers, estheticians and staff are all so kind and friendly. I feel like I'm in such great hands getting treatments here. I highly recommend the membership program, it's affordable and you get great treatments out of it. I always look forward to my visits with Zoel, my skin looks the best it's ever looked since seeing her consistently!

Lauren for Botox is the best I’ve sent several people to her and they all also love her! Works with you and will customize your plan.

I have been going to Lux Med Spa for years. I always see Lauren when I go for Botox. She’s the best !!