Dale Curry review for Balcones Dermatology & Aesthetics

Grossly indifferent and utterly unprofessional! Staff. Have these growths on my scalp that I’m concerned could be cancerous. Contacted this provider to ensure that they take my Advantage plan. Was put on hold for almost 10 minutes while they checked. They assured me they did. Had my Primary Care Physician (PCP) arrange and get approval for appointment with my insurer. BALCONES calls schedule appointment, only to call back to advise” they were out of network and would I be paying out of pocket. How incompetent to NOT KNOW whose insurance one takes. Now I am forced to find a new provider, and go back to my. PCP, and have them get new approval. It will inevitably mean delays of over a month while I don’t have an answer as to the nature of these growths. They didn’t even offer an apology, just utter indifference!