karina toledo review for Aesthetica by Dr. Adam

Do not recommend at all. They lack communication and customer service. I went for a procedure and needed a touch up. I contacted them two days after the procedure and they responded to me almost two months later. So, as some of you know certain procedures touch ups have to be done as soon as possible. Also they only reached out because I sent them a message explaining how unprofessional it was for them to ignore my message. Because if it wasn’t that I reached out they would have never contacted me. They tried to give me a discount on a new procedure. Which of course I did not accept because I don’t think I should have been charged full price for a procedure I was not satisfied and asked to be corrected and they completely ignored me. So it’s unfortunate that they are still charging me till this day for something I was not completely satisfied with and made that clear to them.