Ashley C
I had been a loyal client of Bartucci Beauty since 2023 and spent thousands here over time, always tipping generously. On my most recent visit (August 2025), I was charged over $380 for a mediocre balayage alone (no cut, no blow dry-plus additional fees). This was far above the salon’s own website listing of $250-$290 for balayage when I booked my appointment nearly a month prior. After enquiring about my bill, I learned that Bartucci had implemented an abrupt price increase on all services just days before my appointment. Yet I was never notified in advance, nor was there any notice on the website. On top of the overpriced balayage, they also added an "extra product fee" just to wash the color out of my hair, as well as a "salon fee". Despite these inflated charges, I left the salon with wet hair and only minimal color work that looks unfinished in parts. My stylist, Carlo, did not take the time to discuss or even mention the new price increases at any point during my appointment, nor did he make an effort to fully understand my hair goals. Not only was the lack of transparency unprofessional, but the service itself was underwhelming compared to the past. Carlo was disengaged throughout and the overall experience felt rushed and careless. For the premium prices this salon now charges, clients deserve honesty, quality, communication, and transparency. Unfortunately, that was not my experience with Carlo and Bartucci, and I will not be returning.