Renée Brown review for Electrolysis 100% Permanent Hair Removal & Skin Care
Review for Electrolysis 100% Permanent Hair Removal & Skin Care in Chicago, IL.
Renée Brown
My first time coming to Valeria's was Fall of 2022. I had another electrologist who worked at the site perform my first consultation and sessions for hair removal on my chest and abdomen. That person was super professional, kind and informative. I was impressed by the atmosphere; everything inside is clean and well-maintained. The site feels like pleasant luxury to make you feel at ease and at home. This was incredible for me as a first timer because I did my first sessions without anesthesia and they were moderately painful. I received 10 sessions from that electrologist then took a break. Since then, I've been pleased with the results. Flash forward to beginning of 2024, I required electrolysis again for gender affirming bottom surgery. This time, I wanted to have anesthesia as obviously it's a very sensitive area to receive hair removal. Each time I had a session, Valeria's team of nurses were well-trained and attentive to what I needed as they did my Lidocaine injections. Valeria performed the actual hair removal, taking her time and being open to questions (as I am a blabbermouth during my sessions!). In addition, I got to know from her more about the business and why she started. It truly meant the world to me when she told me she wanted to purposefully help transgender patients receive hair removal because she recognized a disparity in the availability of electrologists to do that type of work. The website is very upfront and affirming about being a safe space for transgender clients. That's why I felt comfortable going back. Furthermore, given I was receiving these second set of sessions for surgery, I went through my insurance to get coverage, but I was continually denied. Valeria has been transparent and helpful in sending and resending invoices so that my insurance company will accept cost-sharing of my electrolysis sessions. It has been one of the hardest processes emotionally and financially I've had to go through, and she did not make it any harder for me. She kept asking me how the insurance dilemma is being managed, and during one of our sessions, she even was on a phone call I started with customer service as she did my electrolysis. Eventually, my insurance paid out, and I am currently as of the date of this post trying to get them to fund my remaining sessions. I definitely recommend going to Electrolysis 100% Permanent Hair Removal & Skin Care. I have my bottom surgery in five weeks, and I am beyond grateful for the support and care I received.