Chris Koloseike
Firstly, the vibe is immaculate. A functioning bookstore within a health and wellness establishment is genius! Second, I had the tattoo removal with nitrous for added ease of anxiety which is worth it because well. . .. Painful, yes, but the staff lets you take everything at your own pace as well. This compounds the relaxation state you can put your mind in. My esthetician Megan was a breath of fresh air who made sure I stayed calm and distracted with fun banter during the procedure. She was quick and accurate, explained the process as she went along, and most importantly she was compassionate to the fact tattoo removal can sometimes be a very embarrassing or confusing experience for the patient. Megan was beyond kind and knowledgeable and I'm sure she embodies the work ethic of all the employees at BALD. 10/10 Would go again