mia v
I want to start this off by saying the guy receptionist with the color eyes he's really nice. The office is immaculate and look modern there is a few issues of why I will not be using their services. One the owner does not have customer service skills she rudely told the receptionist in front of me about office protocol...... You save that for when the customer leaves. If you are brown skin this is not the place for you she mentioned to me that the machines that they use are more for lighter complected, and verbatim the machines that works at all skin types are more expensive and it wouldn't make business sense to get it. This one I was a bit shocked with because on the website they have a brown skin girl. Not to mention this establishment are owned by ethnic people, I've been to medical spots that are owned by non-ethnic people and they have machines that cater to all skin types which is a smart business move. I felt they were more focused on money and not services. The consultation was a bit rushed and honestly could have been done over the phone but once again when they are wanting money they'll bring you in person and try to sell something to you. When the owner saw that I was not interested in getting any s the same day it was kind of like okay it's time to go by. I like to go somewhere where my hard-earned money is appreciated and not to mention they cater to the calls of beauty that whole idea in 2022 that most of your machines only cater to lighter skin is bit dated and definitely shouldn't be accepted Fresno is very diverse. The key lesson in doing a consultation with this business is when I call a spa for services I need to ask do they care to all skin types and skin colors