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Krys Howard review for Faxiangge Scalp Hair Spa

Review for Faxiangge Scalp Hair Spa in Fresno, CA.

Krys Howard

2.05 months ago
Review detail

The appointment was at 4:30 the service was done before 5:15. My husband didn't get the full 1hr treatment. I went to go check on my husband, they didn't even turn on the massage for his legs. I had to turn on the leg massager machine and cover him with the blanket. My husband liked the scalp wash but said the massage was very minimal and very soft touch and didn't really feel it. He said they could have applied more pressure. They have a birthday special but didn't apply the 50% discount for my husband's 40th birthday. When I booked the appointment I let them know the scalp wash and massage was for his birthday and I even told them when we arrived it was his 40th birthday. They still charge me full price. For what they charge I expected the service to be better and a full 60 minutes. At least the place was very clean and nice. The staff were friendly but you could tell they didn't really want to talk when I tried to ask questions about adding on services. Never got told no for wanting to pay for more treatment at a spa LOL