Vanessa C review for Dream Aesthetics Medspa

Had an appointment today for their event, but my dog had an allergic reaction and I had to rush her to the emergency vet. When they called, I explained I was literally at the vet dealing with an emergency. Their response? “If you don’t come in, we’ll still charge you $100.” I even called back, and they repeated, “That’s just our policy.” I understand policies, and if they need the $100 that badly, they can take it. But the lack of empathy during a real emergency was disappointing. If a place cares more about a fee than compassion, that tells me everything I need to know. I won’t be returning.