CJ F
1.07 months ago
My initial appointment was booked through ClassPass. Despite multiple attempts to contact the office by phone, I was unable to reach anyone. While I successfully scheduled the appointment, it was subsequently rescheduled without my prior knowledge, and on the day of the appointment, I was unavailable due to a scheduled flight. The office (chris) notified me of the rescheduling via text message. Subsequent attempts to contact them by phone were also unsuccessful. I was assured by an individual that accommodations would be made to reschedule my appointment. However, upon my return and subsequent communication via text, I received no response. Consequently, the payment was processed, and my attempts at follow-up were disregarded.