christianna ferrari review for Aesthetica clinic

One of the worst spa experiences I’ve ever had. I received a Hydrafacial from Tony today, and it was nothing like any Hydrafacial I’ve had before (and I’ve had many great ones). The suction he used was soo painful—I told him multiple times that it felt like it was bruising my face. He kept saying, no it’s fine. When I looked in the mirror after, I was horrified to see dark purple bruises all over my face. I now have to cancel an important interview and volunteer work because of how bad I look—this has cost me both time and money. Tony brushed it off, telling me “that’s not even bruising, it’s just the blood in your skin,” which is literally the definition of a bruise. Also the lights were full brightness the whole time and the music playing kept playing ads. Not relaxing. To make it worse, I called four times and no one answered. I drove back to the spa (20 min drive) and it was completely empty and the door was locked. This is unacceptable. I expect a full refund and serious accountability. Avoid this place.