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Karina review for Dermaclinic Miami LLC

Review for Dermaclinic Miami LLC in Miami, FL.

Karina

1.08 months ago
Review detail

I do not know who’s rating this office but I do not believe these people at all. This place is absolutely horrible!! I went over a year ago to do threads and Fillers. The staff came in and out of the room during the procedure distracting the doctor to the point she was so distracted that a week later I went back to have the doctor confirm the threads did not work. Apologizing that she remembered me and had been too distracted by everyone! And that being the reason why they were not done properly. My face though was still swollen so I had to wait she said two weeks to go back when it was time to go back they called me to say she had an emergency and couldn’t make the appointment. This went on for 8 months!! Finally when I put my foot down they said sorry we do not provide that service any longer you’ll have to pick another. I did not want what they were offering and asked for my money back which they did not want to do. They convinced me that doing this new laser was ten times better then threads so I tried it even though I Explicitly told them I had very sensitive skin! They said they would write that down and make sure to take the best care of me. Fast forward my face has been burned from the laser I’ve tried reaching out and speaking to someone. For months they said just let it heal even though they said the longest would be 5 days for recovery. it’s been 6 months and my face is permanently scarred! and they now take NO! Responsibility for this. They have dismissed me completely without even an apology!!! I HAVE NEVER WRITTEN A REVIEW but feel a responsibility to the public to be careful with places like these who treat people in this horrible way. And have no remorse to leave them permanently scarred. I can’t even wear makeup because the burns are raised. I’m heartbroken and pray no one else has to go through something like this.