Avery Yager
HORRIBLE experience. never have I ever experienced something SO DIFFICULT. called to make an appt with them for a laser consultation, showed up for it only to be told they have no information of me in their system and that the woman that did laser was not even there that day so I left very frustrated the scheduler failed to know that. then got a call later that same day by another lady saying I missed my appointment yet they had all the information I gave them when I first came in, when I. told her someone told me the woman wasn't even there she told me that was not true. so poor communication between the whole staff. was promised help from multiple staff members to reschedule and figure out what happened to my appt info and then they would just turn me over to the next staff member who still had yet to help me. left messages and never got a call back so I called AGAIN and someone finally somewhat helped me and said they sent an urgent email over to the front desk and they never gave me a call back either. none of them seem to care. SO FRUSTRATED