Mirna Hanna review for Gold Skin Care Center

I wish I can leave zero stars but that’s not an option. I do not recommend the hair removal lazer center at Gold Skin Care. I’ve been a patient with them for over 2 years now, doing a full body hair removal. I’ve been patient for this long and barely saw any progress. They kept suggesting more sessions just so that they can get more money. I feel like I was scammed and when I finally said something about it I was refused service. I was then recommended to go see Dr. Gold to figure out if it was a medical condition. After I had spoken to him, all my lab results were fine. Even when I did go speak with him in his clinic he barely spent time to go over my labs and basically brushed me off. He told me I can get 3 free sessions because I barely saw any progress with the 20 plus sessions I’ve done consistently and spending thousands of dollars. I go to schedule an appointment to get my three free sessions and was informed that apparently it was only 3 free facial sessions. Keeping in mind that I’ve been doing their package of full body hair removal, so what’s facial sessions going to do? This was not what was agreed on when I met with him. So, when I disagreed and voiced my concerns with the staff I was told they were refusing service for me, “dismissed” as she said. Which from my understanding, no one just dismisses a patient unless they didn’t want to deal with giving me the three free sessions as promised. This is just a guarantee showing that they were in the wrong and not wanting to deal with their patient. I feel like I wasn’t heard, there was no type of customer respect or appreciation for how long I’ve been with them, by following their instructions for more sessions and to be patient to see progress. They just want to steal your money and could care less about the customers. If you want to see no progress and spend thousands of dollars then this is your place.