Isabel Rios
I’ve been to many “Spas” in NYC and different states, and I must say that this place by far has been the worst place I’ve been to. I went there for a hot stone massage (gift), and it was mediocre. The customer service was ok, it felt fake. The back area where you sit and wait, is extremely dark. The chairs are worn out and you sink in,( I’m petite). There’s no hot tea and biscuit station as many other places. The bathrobes and towels are dingy in cleanliness and worn out, they definitely need to purchase better ones. The rooms are extremely small and not very inviting. No scented candles or relaxing ambience. Light switch cover had mold on it. The massage bed had a weird smell to it. The lady that massaged me was very rough to which I had to tell her to go easy numerous times. The bathroom wasn’t very clean. It’s extremely disappointing that they charge so much for any service. I wouldn’t take my dog there.