Victoria Mazzeo review for Eureka Body Care and Spa + Medspa, Botox

The buccal massage itself was decent, and I was considering purchasing a package but instead, I won’t be returning due to the experience with the receptionist. The receptionist was ok until she tried to sell me a package after my massage. I let her know I wasn’t going to at the moment but would consider it and touch base in a week or so. After that, her demeanor noticeably changed and she became dismissive. There was repeated scoffing and eye-rolling throughout the checkout process. When I asked if someone could help me put my necklace back on (it had been removed during the massage and is difficult for me to clasp myself), the receptionist rolled her eyes, rudely told me to “move over,” and appeared irritated because there was someone behind me. I also chose to leave my masseuse a cash tip. When the receptionist handed me an envelope, I sealed it by licking it. She scoffed, rolled her eyes again, ripped the envelope from my hands and said, “You don’t have to do that!,” in an annoyed tone, seemingly upset that I had secured the envelope by licking it (confused…last time I checked that’s how envelopes worked). I left without a thank you or even a basic “have a nice day.” While the massage itself was fine, the repeated scoffing, eye-rolling, and lack of professionalism at the front desk completely overshadowed the experience and because of that I will not be purchasing a package (or returning at all). I refuse to give my money to a business who hires and tolerates nasty staff.