harolyn orozco
1.09 months ago
I went to Hackensack Medspa for a free consultation, but when booking the appointment, I was told I needed to pay a $30 deposit to hold the spot. They explained that if I went through with a procedure, the $30 would be applied toward the cost. However, I decided not to move forward with any treatment, and they still charged me the $30. I feel this should have been made clearer upfront, as it was presented as a free consultation.