JustMelt MedSpa

The worst experience I have ever had to deal with. I received a massage as a gift from here and had to get it rescheduled 4 times. They constantly called me and asked me to accommodate their schedule, which I did. I got a phone call on the day of my original appointment asking if I would be comming in, when they had called me a few days prior asking me to switch my appointment because the masseuse was "sick." It came to a point where I had to ask for my money back because this place is a mess. The fact that it was so difficult to even write an appointment change is beyond me. And the fact that they charge $75 for a missed appointment is unrealistic. Unreliable, Disrespectful, and beyond Disorganized.

I am writing to express my utmost satisfaction and gratitude for the incredible experience I had at Just Melt Med Spa, particularly with the assistance of Araksya. My journey with the spa, from the CoolSculpting treatment to the weight loss miracle meds, has been nothing short of extraordinary. When I first walked into Just Melt Med Spa, I was greeted warmly by the friendly and professional staff. Araksya, with her warm smile and welcoming demeanor, immediately put me at ease. She took the time to understand my specific needs and goals, making me feel comfortable throughout the entire process. The CoolSculpting treatment, recommended by Araksya, was a game-changer for me. Not only was the procedure effective, but Araksya also provided thorough explanations, answering all my questions with immense knowledge and expertise. Her confidence in the treatment's success made me feel confident as well. Moreover, I must commend Araksya for her valuable advice and recommendations for the weight loss miracle meds. With her guidance, I managed to shed an astonishing 25 pounds, achieving a level of physical and mental well-being I hadn't experienced in years. The results exceeded my expectations, and I genuinely feel fantastic. Throughout my visits to Just Melt Med Spa, Araksya exhibited unmatched professionalism, dedication, and passion for her work. Her genuine care and attention to detail were evident in every interaction, and it was evident that she takes great pride in helping her clients achieve their desired outcomes. I am thrilled to have found such a gem at Just Melt Med Spa and cannot emphasize enough how grateful I am to Araksya for her exceptional guidance and support throughout my journey. I have already recommended the spa to my friends and family, urging them to experience the same transformation and rejuvenation that I did. In conclusion, I wholeheartedly endorse Just Melt Med Spa, and I highly recommend anyone seeking top-notch services and exceptional results to visit the spa and consult with Araksya. The experience will undoubtedly be life-changing. Thank you once again for providing such a wonderful atmosphere for self-improvement and transformation. Warm regards, B.B. Ari

I’ve gotten a hydrafacial and a Venus Freeze once. Each time was with a different technician (my decision due to my own scheduling conflicts). Each technician is so friendly and professional. My skin has gotten so much better! I have naturally even complexion, but struggled with Whiteheads and dryness around my nose. I was advised to consider coolsculpting to remove excess fat i wasn’t happy with, and I could not be happier. Everyone of them is so knowledgeable, i feel very comfortable with this place.

The service during my first visit was adequate however, I was not offered any water or asked if I might need anything. I do not remember the lady who performed the massage however, I do remember that some of her instructions were unclear. None of this was really a problem and I was willing to go back for a second appointment. I made the appointment and realized that I had to reschedule, which went smoothly. Then the day of the massage came around and I realized I had started menstruating. I have been to a few different massage places in the past and have been told mixed advice regarding menstruation and massage, especially full-body) where I have been told to cancel my appointment and that they would help me reschedule without any issues. So I called Just Melt as soon as I found out which happened to be only 30 minutes prior to my appointment (I was getting ready to head to the appointment and realized it as I was in the restroom). I called them immediately and asked for their advice on whether I would be able to keep my appointment. The receptionist stated that she didn't think it was a good idea but that she would speak with the manager and call me back with confirmation. I didn't want to start my journey over if there was a possibility they would not take me. I did not hear back and my appointment time arrived so I called them back. I explained everything to the manager who made me repeat my inquiry several times stating that she did not understand my question (I stated that I called earlier to find out if my menstruating would affect my massage and if I would be allowed to keep my appointment). She finally told me that there is no interference. They refused to take any responsibility for me being late to my appointment and stated that due to policy they would either cut my session short or charge me for a reschedule since it is the day of the appointment. I felt that this was unfair because I did my part in trying to find out what I should do and waited to receive a call back. It was not my fault the situation happened so close to my appointment time and that I was not called back like I was told they would. Instead of trying to work something out with me and attempt to be accommodating, they only cared about their own time and money. This shows me that customer service is not their number one priority which is disappointing because I thought I would really love this place. I would only have had maybe 20 minutes of my full hour if I had kept the appointment and would have had to repurchase the massage if I rescheduled so I sadly opted to cancel the appointment entirely. While I understand the policy, I believe that there should have been some accommodations made considering the circumstances and considering I took responsibility in respecting them by calling ahead of time.

I booked an appointment for cool sculpting here on a Saturday (very nice of the staff to take time out of their busy schedule on a weekend) to treat my inner and outer thighs and I must say, I had an amazing experience from start to finish! The staff is so friendly and professional (Araksya is the best!), the treatment was literary painless and I was able to walk out of the office without any pain. I would definitely recommend this place to anyone who has been thinking about doing cool sculpting.

My favorite place for EVERYTHING! Dr. J and Sonya are super informative. They take such good care of you. They want you to look and feel your best. 12/10 recommend! I travel from MA for them! They are worth every penny