CJ Medina review for Spring Medical Clinic

TERRIBLE SERVICE! I WOULD NEVER TRUST THIS PLACE WITH MY HEALTHCARE. WARNING. TAKE YOUR BUSINESS ELSEWHERE. UTTER DISRESPECT AND DISREGARD. I initially called the Natomas clinic, and was informed that they were booked out 4 weeks for new patient appointments (which is totally asinine) so I then called the West Sacramento location and left a voicemail stating that I was interested in scheduling a new patient appointment and specifically asked to only return my call if they had appointments earlier than 4 weeks later. I received a return voicemail from a woman named Katelyn. I called back and spoke to Katelyn and was placed on a 5 minute hold. Once Katelyn took me off hold, she proceeded to state that the West Sacramento clinic was also booked out 4 weeks. I asked her why she returned my call when I specifically asked not to unless they had appointments earlier than that 4 weeks. I proceeded to state that I felt that my time had been wasted and Katelyn responded rudely “well our time has been wasted too.” Then she proceeded to hang up. Katelyn was incredibly unprofessional and a despicable representation of a business and a clinic that manages people’s health. She deserves to be fired. I take grave issue with the fact that this business is tolerating this type of behavior especially in the healthcare industry. It’s clear this facility is only about profit and not about prioritizing the well-being of their patients.