Casey W review for Beverly Hills Rejuvenation Center
Review for Beverly Hills Rejuvenation Center in Austin, TX.
Casey W
Please steer clear. I did a spin at founders day in dripping springs and won a $50 gift card that I should’ve just let go unused. It was pretty easy to schedule an appointment, went in and it seems to be clean. They seemed extremely slow and they were nice upon arrival. I sat for a moment while they chatted at the desk and then Christine took me back. She asked what was looking to get done and I explained and showed her that I wanted the area between my eyes (scrunched/angry look) to be gone and I typically get 20 units of botox. She insisted that I should add 10 more units to soften up my forehead. I told her that the 20 units at my previous place (Skinspirit) uses 20 and does it all. She said that no way and needed 30. I just said sure and we got to it. She cleaned my forehead and had me make expressions to ensure she saw where she needed to treat. Poke, poke, poke and done! I went out and went to the checkout. The gentleman working helped get me squared away. I did ask for my receipt and he said that he would email it….NEVER received it. They had no one but me in salon, and a man walked in while I was walking out but it seemed to be such a rushed process. Especially once I didn’t seem interested in their monthly $139 program. A week later and the botox has settled. My forehead is good to go, but the ONE area that I requested to be treated IS NOT. I noticed this days before the week came up but wanted to give it time. I called and was told that I had to not got the dosing right and need more. WHAT A JOKE! I was told that they could get me in today but I needed to pay for the units for the only spot I asked to be treated. He continued to say that I must’ve needed more and ultimately trying to blame me. He kept offering the 4:45 time and I told him that I would not be coming in to pay for something that I specifically asked to be treated for on my first appointment and it was the esthetician error. Please all STEER CLEAR and go to Skinspirit in downtown Austin and book Cece Davis! This was an expensive ($320) lesson and I will NEVER be back to this spa.