Arpitha Samarth review for Elements Laser Spa

Worst experience of my life :( I’ve been going to Elements Laser Spa for almost 2 years, completing 14–20 sessions. I used to travel 45 minutes each way for every appointment because I trusted their services. In total, I’ve spent around $2,000 USD on treatments here. That trust has been completely broken. I’ve experienced multiple laser burns during treatments. A previous burn took months to fade and is still visible. Most recently, I was severely burned in multiple areas, and this time the damage is far worse. I’ve been badly scarred, with around 50 black spots, each about half an inch to one inch in size. The marks are very visible and may be permanent. This is not just a cosmetic issue—it has affected me physically and emotionally in ways I can’t express. I’ll never be able to confidently wear sleeveless clothes again. The technicians are always in a rush, juggling too many clients. They don’t take the time to properly check or adjust the laser settings, which is exactly how these burns happened. When I brought it up, they applied exosomes and blamed it on a possible reaction to the cryogen in their equipment — an excuse that made no sense and clearly avoided taking responsibility. I also sent a detailed email to the owner (Paul) of the spa explaining the severity of the damage, but no one responded. That silence says everything about how they treat loyal clients once something goes wrong. After investing so much time, money, and trust, I feel deeply let down and scarred—literally and emotionally. Please be cautious. No one should have to go through this. Update Oct 2025 - it has been almost 7 months now and I still have the black spots. Please stay away if you want to save your skin.