Kim Spangler
I had two appointments, and each one took over three hours due wait times. During both visits, I was repeatedly told that someone would be with me shortly, but this was not the case. It later became clear that there is only one staff member in the office who can perform injections, which was not communicated to me in advance. I should have known better but fell into the trap of false promises. I was told if I purchased the Pretty Eyes package it would take care of all the issues that I didn't even know I had. My appointment was for botox and before I knew it I was talked into other treatments. Come to find out they wouldn't even inject the botox on my first visit. Also, I have not received any of the results that were promised. I am now being asked to return for a third appointment. I definitely feel scammed and embarrassed that I fell for such tactics. Overall, this experience reflects extremely poor business practices, a lack of transparency and a waste of money. Don't fall for it.