Soumya David review for Designer Beauty Clinic, LLC

Terrible outcome , post Keratin treatment and landed in a messy color. Burned my neck due to carelessness of Master Hair Stylist during hair setting. I asked for few areas to be highlighted with natural shades along with keratin treatment. I selected shown from their color board and Stylist recommended that shade too.The bleach and toner what they used made it white instead of the color chose and landed up totally with a different shade. After the first wash and cut, they said to come next day to make it better. On top of it while ironing they accidentally burned right neck area and left unattended.There is burned patch due that. The scalp was itching for the full night and I couldn’t sleep. I couldn’t go to Friday friends party due these issue. Today I visited then asking fix to my original shade, even after second round toner color it is not matching to what was asked. The master stylist was not ready to accept that they messed up the color and kept on saying excuses. They charged 490$ and were not ready to compensate for any of their mistakes neither had an apology.