Drip IV Wellness & MedSpa

Great experience with my first ever drip service. I hate needles due to having difficult veins but Olivia was fantastic with me! You get to chill in a massage chair and watch TV in a private room. I’ve specifically chosen to not go to other places because I don’t like how open it is especially because of the difficult vein thing. I will definitely go back!! And I’ll be requesting Olivia again.

Posting this review because I feel like it’s important to share my experience for anyone thinking of booking here. I scheduled an appointment for a Classic Head Spa on 1/10. I was called 30 minutes before my appointment on 1/10 to tell me the head spa machine was broken so my appointment needed to be cancelled. I called back to reschedule for 1/15 at 4:30pm. I call at 4pm on 1/15 and am told there is no record of me having another appointment besides 1/10. I explain the situation and I’m placed on hold while the receptionist calls the esthetician. When I’m taken off hold, I’m told my 1/15 appointment was actually rescheduled to 1/24 at 2pm because no one had come out to fix the machine. No one called me to notify me of this. However, when I look online to rebook myself, not only are there head spa appointments available on dates prior to 1/24 but there are appointments as soon as the next day. I call back on 1/16 (a day later) to make an appointment and am given one for 1/22. I ask if they can confirm that the head spa machine would be fixed by that time and I’m told the head spa machine was actually fixed on 1/10 at 3:45pm, the same day as my initial appointment. Not only that, there was no record of my 1/24 appointment either. You all can imagine my frustration. Immediately, I am hoping I wasn’t scammed because I had already bought a gift certificate for this service… During this phone call, I express everything that has transpired: How was there no record of my 1/15 appointment? How was there no record of my 1/24 appointment? Why did I receive a confirmation text for the appointment scheduled for 1/22 but not the last 2? Why was I rescheduled without any notice or communication? Why was I told the head spa machine was still broken when it wasn’t? I had rescheduled this appointment to 1/15 because I had a hair salon appointment on 1/17. Not only could I have rescheduled earlier if I had known the machine was fixed but why was I given the runaround? Especially for small businesses, I hesitate to post reviews like this but I hope I can save someone else the headache.

I had an amazing experience Carmen. From start to finish, she was professional, knowledgeable, and made me feel completely comfortable. You can tell she genuinely cares about her clients and takes pride in her work. Highly recommend!

DO NOT BOOK HERE AND EXPECT TO GET TREATED. I booked an appointment for a Sunday afternoon multiple days in advance, knowing that timing of the iv would be critical before starting the week and I showed up 10 minutes early to my appointment to locked doors and no one to answer the door or phone. Called multiple times standing in the rain to get in with no response. I received a text message the night before confirming the appointment time and notifying me of the fee for cancelling within 24 hrs and I confirmed the appointment. No phone call or message to let me know that there wouldn’t be anyone available for the IV. Would’ve loved to establish care with a local spot but unfortunately I couldn’t complete the visit. I did find another med spa in town who could accommodate me same day, Nova Wellness in South End, and highly recommend them instead. Don’t waste your time here!

★★★☆☆ I’ve been to Drip IV Wellness and Medspa twice. The facility is nice and the concept is great, but the execution has been inconsistent. On Both Vosots I worked w Makenna M On my first visit, the staff arrived about 30 minutes late. On my second visit, I arrived early at 1:00 PM for my 1:15 PM appointment and was told the service would take about 30–35 minutes. However, the IV drip was extremely slow, and instead of replacing the IV or properly troubleshooting it, I had to hold my arm and keep applying pressure myself to help it flow. I didn’t leave until around 2:45 PM. I’m giving 3 stars because I do think the place has potential, but they really need to improve scheduling and be more attentive during treatment so appointments don’t run so long.

Courtney was amazing! This was my first time getting lip filler and I was so nervous, but she was born to do this! I barely felt a thing and the results are so beautiful! I can’t say enough positive thing about her or my experience!