Ashley C review for Center for Dermatology and Aesthetic Medicine

I had a very disappointing experience with the billing practices at Center for Dermatology and Aesthetics. Despite having active insurance at the time of my visit, an alleged balance of $16.31 was referred to collections without proper notice. Escalating a matter of this size to collections, particularly without confirming accurate billing and insurance handling, is deeply concerning. When I received the collections notice, it listed an incorrect address, which raises serious concerns about the accuracy and diligence of their billing process and whether any prior notices were properly issued at all. I contacted the practice directly to dispute the charge, request proper documentation, and ask that the account be recalled from collections, but received no response. For a medical provider, this lack of accountability and failure to address clear administrative errors is unacceptable. Patients should be cautious and closely review billing and insurance handling.