Luis Cardona review for Chapter Aesthetic Studio

Bait-and-switch tactics. This place is extremely shady and not upfront about pricing. I was sent a 50% off coupon, and when I called, I was told Botox would start as low as $6 per unit. They refused to clearly explain pricing over the phone. Once I arrived, the entire experience felt like a used car sales lot. Instead of honoring what was discussed, they immediately tried to push a membership on me. When I said no and was already in the chair for the procedure, they suddenly charged me more than the lowest price listed on their own price sheet. They never disclosed how many units were being injected, repeatedly deflecting by saying pricing was “per area,” which is deliberately misleading. Transparency was nonexistent from start to finish. This is absolutely not the level of professionalism or honesty I’m used to. If you’re considering this place, run. There are countless reputable, transparent aesthetic providers in Chicago. NEVER AGAIN.