Jenna Ubrig review for Chapter Aesthetic Studio

I have been looking for a med spa to transform my skin. I was hoping to get a plan moving forward but my first experience was just sub par. I took advantage of a hydrafacial special and I made it clear when I called to book what I was looking for long term. Nothing was addressed during my appointment. Coming from managing a salon spa I am very familiar with how to provide services in a way that is relaxing and thorough. When I went to pay they tried to charge me full price until I said I saw the special. This was all communicated prior to my appointment. I know this because it was brought up that I wanted to bring someone with me and that was addressed. Needless to say I am still on a search fo my long term skin needs. Disappointed in the experience after doing quite a bit research before booking.