Chicago Aesthetics

Carol is seriously one of a kind. She somehow makes everything feel easy, even the stuff that normally stresses me out. She listens like she actually cares, remembers all the little details, and somehow keeps everything running smoothly, I’m convinced she has a second brain tucked away somewhere. She’s also super approachable. You can ask a question at the weirdest time of day, and she’ll respond like it’s no big deal. I’ve never felt rushed or like I had to “fit in” with her schedule, which makes the whole experience way less stressful. And honestly, she’s just fun to work with. I never thought I’d laugh during a professional appointment, but somehow she pulls it off it’s like part guidance, part therapy, part comedy show. Bottom line: if you want someone who’s smart, reliable, and genuinely cares about how you’re doing (and can make you chuckle along the way), Carol is your go-to. I’ve recommended her to friends more times than I can count, and they’ve all been thrilled.

Beautiful place, but the injector Carol is an absolute scam artist.I wanted some Sculptra due to dip hips and more fullness at the bottom. She’s offered 6 injections but I knew I needed more due to a previous BBL and weight loss so I paid $10,000 for 18 sculpture injections (9 per side including the bottom of my butt) also I paid CASH which she said she preferred over debit card and wouldn’t take cashier check)-DURING the procedure I asked her when she was going to fill the bottom of the butt like we discussed and she told me she used all of them and did not have enough product left! So now what are you going to do?! I left feeling a little drowsy due to the procedure when I went home, i removed the bandages on both sides and there were only 6 injections, not 9. PER SIDE. Over the next 4 week period I did more research and realized how she took advantage of me I asked her if she could possibly add the extra that she didn’t do since I paid 10,000! She offered me 5 injections for 2,000 acting like that was some sort of deal. I did try to call and speak with a manager, but I was on hold forever and then they send me a text message asking me to log into an app to view a message but I couldnt find out how to actually view the message even after making an account!!! Sketchy and very scammer like behavior. I love Botox,I love getting procedures done and making myself feel better and instead of her looking at me like a potential lifelong client she looked at me like a get rich quick client. It’s sad how SOME of these injectors take advantage and scam you when you go to them asking to help with your insecurities. My best advice is DO YOUR RESEARCH there are people out there who do actually want to help you look and feel better. And Carol IS NOT ONE OF THOSE PEOPLE and should go into used car sales.

I have been seeing Carol for several years now, and I can honestly say she is one of the most knowledgeable, skilled, and trustworthy injectors I have ever encountered. From the very beginning, she took the time to truly listen to my concerns, understand my goals, and educate me on every aspect of my treatments. What sets her apart is her commitment to patient education and safety. She never rushes through an appointment and always explains the “why” behind each recommendation, which has made me feel confident and comfortable every step of the way. Her approach is thoughtful, honest, and never about overdoing it she genuinely cares about achieving natural, beautiful results that are right for you. Over the years, she has built a level of trust with me that is hard to find in this industry. I know she will always be transparent, realistic, and focused on what’s best for me, not just what’s trending. She listens, she educates, and she delivers consistently exceptional results. I wouldn’t trust anyone else with my face, and I highly recommend her to anyone looking for an experienced, ethical, and highly skilled injector.

Carol has truly set the standard for what long-term, trust-based care should look like. From the very beginning, it was clear that her focus is on longevity, not just quick fixes, but sustainable results built on trust, fair pricing, and exceptional education. What stands out most is how she consistently addresses my needs rather than taking a sales approach. Every recommendation feels thoughtful and personalized, never transactional. She takes the time to educate thoroughly, ensuring I understand the “why” behind every step. That level of transparency builds confidence and makes long-term care feel empowering rather than overwhelming. Her results speak for themselves, excellent, consistent, and clearly grounded in expertise. I’ve referred numerous patients to her without a single worry about how they’ll be treated. That kind of confidence doesn’t come easily; it’s earned through professionalism, integrity, and genuine care. Communication is another area where Carol excels. She is incredibly easy to reach and responsive, even outside of typical office hours, which reinforces how committed she is to her patients’ success and comfort. If you’re looking for someone who prioritizes longevity, fair pricing, education, and outstanding results, all while making you feel heard and respected, Carol is the one I confidently recommend every time. Strongly recommend!

I’ve been seeing Carol at Chicago Aesthetics for more than 10 years now, and honestly I was very nervous before my first treatments. I had so many questions, and she was incredibly kind and patient, taking the time to answer everything thoroughly and educate me so I felt fully comfortable. Over the years, her honesty, and care have built a strong sense of trust. Carol really listens and understands my needs, and she always focuses on natural, thoughtful results rather than pushing unnecessary treatments. Everything she has done has always looked perfect, and my face looks great while still feeling like me. I’m so happy I found her. Getting older definitely feels easier with her around, and I truly wouldn’t trust anyone else.

I had such a great first experience with Carol for my under-eye injections. I was really nervous going in, but she was incredibly informative and reassuring throughout the entire appointment. She took the time to thoroughly explain what was happening at every step and made sure I fully understood the process before moving forward. I really appreciated how she double-checked with me along the way to make sure I was comfortable and confident with everything. Her professionalism, gentle approach, and attention to detail made all the difference. I couldn’t be happier with my experience and would highly recommend Carol Donohue to anyone considering under-eye injections!