mitra abdi
I am posting this review so others can make an informed decision. I went to De Beauty Aesthetics for lip treatment and did not receive the result I was led to expect. The treatment left my lips visibly asymmetrical and crooked. An attempt was later made to dissolve the filler, but it was unsuccessful, and the issue remained unresolved. Despite the injector providing services under this practice, responsibility for the outcome was not taken. Management stated that because the injector was working as a contractor, the practice was not responsible for the result, and that I would need to deal directly with the injector ; even though the treatment was performed under their establishment. In addition to the unresolved treatment issue, I encountered problematic billing practices. I was charged a fee to hold a follow-up appointment. When I was unable to attend, I was then charged an additional amount totaling 50% of the appointment cost. There was no reasonable effort made to work with me on this, despite the circumstances. What was most disappointing was the conduct of the manager during phone communication. The tone was rude, dismissive, and unprofessional. Rather than addressing the concern or attempting to resolve the situation, the conversation felt adversarial and dismissive. In my experience, there was a substandard treatment, lack of accountability, poor communication, and inflexible billing practices.