S.L.
1.0Edited 7 months ago
No longer providing the special medical and wellness services it used to do. I have been a happy patient at FW for almost 10 years and pay a couple of hundred dollars per month. That used to provide direct access to a provider but until a few weeks ago that changed. You're not even allowed to email the doctor (unless you pay more). So much for customer loyalty. Now it's more akin to a regular doctor's office with central, indirect access. With several nurse practitioners having left the office, it has also been difficult getting simple appointments.