Joanne Hardy review for English Dermatology Gilbert

I STRONGLY ENCOURAGE PATIENTS TO TRUST THEIR INSTINCTS, ADVOCATE FOR THEIR CONCERNS & FOLLOW UP DIRECTLY ON ANY BIOPSY RESULTS! During my visit, I requested removal of two moles that were concerning to me. I was told they “looked fine” and removal was initially declined. I explained that they were bothering me and that I wanted them removed, only after I persisted were they taken off. The interaction felt rushed and dismissive. The physician appeared frustrated, rolled his eyes, and left the room without clearly communicating next steps before returning to proceed. I felt as though I was interrupting his time, which made it difficult to feel that my concerns were being taken seriously. One of those lesions was later diagnosed as melanoma. I was never contacted directly about these results and instead found out through a certified letter stating that attempts had been made to reach me. I do not show any texts, email or calls other than to confirm the appointment. The required surgical removal was significant and resulted in a large incision and severe scarring. I was not prepared for the extent of the procedure or recovery until the I walked into the removal appointment. This had a real impact on my daily life as I was unable to drive home or take care of my young children without help. I would not recommend this provider or location based on my experience. Not all patients will feel comfortable pushing back or advocating for themselves, and situations like this raise concern that serious conditions could be overlooked or not clearly communicated.