Erin Dooley review for Element Medical Aesthetics

From the moment I walked into Element Medical Aesthetics, I was welcomed by Ashley and Kailey’s warm, friendly personalities, which instantly put me at ease and made the entire experience feel calm and comfortable. Over the past year, I’ve lost 100 pounds with the help of a GLP-1 medication — an accomplishment I’m incredibly proud of. While I feel so much better in my body, the weight loss changed my face in ways I wasn’t expecting, especially with facial fat loss making my smile lines more prominent. Before booking, I researched multiple medical spas because I wanted someone who truly understood this specific concern. What ultimately confirmed my decision was a post by Ashley referencing a study on facial fat loss in people using GLP-1s. Element — and Ashley — were the only ones addressing this issue directly, and for the first time, I felt truly seen before even stepping inside. From the start, Ashley was attentive, kind, and genuinely engaged. She asked thoughtful questions, reassured me, and was refreshingly honest and straightforward. That meant everything to me, especially after years at another med spa where I often left feeling unheard and uninvolved in my own treatment decisions. After listening to my concerns, Ashley created an initial game plan and walked me through three recommendations, clearly explaining the science and reasoning behind each one. She was knowledgeable, well-spoken, and realistic, and I felt educated, empowered, and completely comfortable moving forward — so much so that I decided to start treatment that same day. It is rare to find people who truly love what they do and are genuinely great at it. Ashley is one of them. She made me feel calm, confident, and supported every step of the way. I already have my second appointment scheduled and a plan to re-evaluate in a few months. I couldn’t be more excited to continue working with her.💛