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divya george review for Glow Medical Aesthetics

Review for Glow Medical Aesthetics in Houston, TX.

divya george

1.03 months ago
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RUINED MY BROWS!!! I am beyond devastated by my experience at Glow Med Spa with Linda. I have been painstakingly growing out my eyebrows for a long time, and in one face session, Linda "zapped" the length of my brow, significantly reducing them. What makes this worse was the complete lack of professionalism and honesty during the service: • When I felt the zap and told her she hit my hair, she claimed it was just the spatula used to cover the brow. • I asked for a mirror to see the damage myself. It might not look like a "huge" spot to a stranger, but the shape is compromised and it feels terrible. .The manager came in and was initially incredibly rude, dismissively saying, “I honestly can’t make out the difference.” To have a professional minimize the damage they caused to a client’s face is unacceptable. It took her a while to finally say she’s sorry about what happened. Till then it was about how the hair will grow back, we can’t do anything now. They offered me two free treatments as compensation, but after the way I was treated and the lack of skill shown. Needless to say I am terribly shaken and upset with what has happened and thankful that my brows are on the thicker side - i dread to think if she got the center of my brow how I’d have felt . I can only hope the length of my brows return