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Heights Dermatology & Aesthetic Center Reviews

4.61,024 reviewsHouston, TX

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Recent reviews

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Absolutely very enjoyable, and relaxing environment. Everyone was friendly and knowledgeable which is rare to find these days. Give them a try. You will not regret it.

I had a split earlobe that Dr. Desai was able to repair in less than 10 minutes. Check-in process was seamless. Excellent bedside manner from Dr. Desai and his medical assistant. The front desk staff were all friendly, efficient, and knowledgeable. Waiting area and patient rooms were very clean. 10/10 would recommend and will return for any future dermatological needs :)

After several years and multiple appointments at Heights Dermatology, I can honestly say that I believe I am in the best of hands and receiving the best of care. Dr. Alpesh Desai, along with his entire staff, have always met me with kindness and professionalism, explained every procedure and test results, and helped me to feel confident and calm. I have never felt rushed, they take their time in sharing options, and welcome your questions and input. Besides being friendly and knowledgeable, they have also been excellent at keeping appointment times and wonderful about scheduling visits on the most convenient days. Their lobby is always full, but each patient is greeted with a smile, treated with respect, and the wait is never very long. I can't say enough nice things about them, and I highly recommend them without reservation.

I've been very happy with Heights. While doing a biopsy they managed to help me get things done that would have been more expensive.Had I paid cash. And they did a really good job. The team is super nice and the doc is very knowledgeable!

It was a great visit the doctor and assistants were a great team. Dr. Desi explained the procedure in detail and then did a good job on the wound. The assistants were great, friendly and knowledgeable about their job

John Hagelman
5.0Edited 3 months ago
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Another excellent experience Wednesday morning. This clinic is run professionally and efficiently with people that smile, listen attentively and answer questions thoroughly. Special shout out to Lauren, Kathy, Thao, and the entire front desk. Well done.

Dr. Desai and Team at Heights Dermatology are outstanding. Very pleasant experience overall. Everyone working had smiles on their faces and genuinely appeared to love their jobs. Patricia was great, she took excellent care of me from start to finish. Dr. Desai explained everything thoroughly and had my procedure done within minutes. I'll recommend these guys 100% 👍

I’ve had such a great experience with Ada. She listens, very informative, and makes me feel so comfortable. I feel as though I’m truly getting the help I need. I look forward to my next visits!

Stephen
2.06 months ago
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I recently visited Heights Dermatology as a first-time patient and met with a PA who seemed very knowledgeable about my concerns. They walked me through a treatment plan and recommended a follow-up appointment in two months. During our discussion, I explained what I had already tried—including medications that were part of the proposed plan—which unfortunately had not worked for me in the past. I also wanted to explore alternative laser-based treatment options, but the conversation remained focused on the original plan without much discussion on other approaches. After the visit, I attempted to contact the physician through their messaging app and called the front office several times for clarification, but I never received a response. Customer service and responsiveness play a major role in a patient’s overall experience, especially for new patients, and this is definitely an area that needs improvement. Overall, the clinical knowledge was solid, but the follow-through and communication left a lot to be desired. I hope the practice can enhance their responsiveness moving forward.

todd brown
5.03 weeks ago
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The Heights dermatology is the bomb they really do treat you really well. The ladies upfront are amazing very friendly. I recommend everybody to come here.. Kia is So I deal with she is the bomb.com. Even though they don’t drive Fords they still are really nice. I guess I’m gonna have to sell everybody in the office Fords lol

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