Helena
I’ve been to this place several times for multiple sessions of microneedling. I actually stopped going this year because even though they actually did the service and what was required of it, I felt the customer service and overall “spa” feel was lacking. Nothing wrong with expertise, my main issue and why I ultimately left was because I felt that the environment was lacking. I wish it was more inviting but it was a bit “office like” in my opinion, and the service was very meh. There was no after care instructions given unless you asked or any after care products (I’ve had other spas provide some sort of check in after a session or even provide little samples for after care, which is a nice touch). I also noticed the numbing cream they give you is very minimal. I’ve been to other medspas and they’re very generous with it. After all, you’re getting your face stabbed by tiny needles. Furthermore, there wasn’t any online option to book a session, I always had to text someone. I think if these things were offered, they would get excellent reviews.