Las Vegas Skin & Cancer Warm Springs - Dermatologist Las Vegas Reviews

Recent experience caused stars to go from 5 to 3: I still feel the doctor is amazing however the company system sucks!! Not only do I receive way too many text and emails about my upcoming appt. but the most irritating experience was this morning. I had a 7:30am appt and woke up with a fever over 100, so I started calling the office number and received their message but no option to leave a message. In fact you just get the recording but nothing happens when you press a selection. I called at 7:00, 7:15, 7:30, 7:45 which is when the website states they are open - so why a 7:30 appt if they don't open until 7:45? I tried again at 8am and WOW someone answered and when I said something the answer received was yeah the phones don't open until 8am. Very patient friendly!! Amazing experience with Alyssa Oliver! She is the first dermatologist I have found in Las Vegas who gave me the feeling she truly cares and wants to help with an issue I have been dealing with for over 2 years!! Unfortunately the medication she prescribed has a copay of $60 and I cannot afford that so did not get.

I was asked to be 25 minutes early for my appointment, so I did so. I was seen an additional 25 minutes after my scheduled appointment. My overall appointment duration was less than 3 minutes. I was told I needed to reschedule a removal and that my prescription would be texted to me to set up a delivery. I never received a text. I called the following day to schedule an appointment for removal. The office stated they did not see information about the mole needed to be removed. They stated they would contact me back regarding when surgery was available. I have yet to hear back. Not a great experience and an overall waste of my copay and time.

Alyssa Oliver is as very attentive and affable nurse practitioner. Her MA was very friendly as well and both made me feel comfortable and assured that I'm following the right treatment for my condition. The only reason I took away a star is that the front desk staff, were overwhelmed and the wait was rather long even at 9am. The waiting area was packed. They are moving to a new location, hopefully it will be more spacious.

Worst dermatologist ever! Every appointment ive had with them has been rushed. I have a severe case of HS. I have to come to a dermatologist regularly to make sure my wounds arent infected. The dermatologist here refuse to actually look at the wounds. Which i need for documentation refrence for disability. They are always apologizing for my suffering and pain and just try to rush me out. Dont get me started on the assistants. They like to speak with no knowledge to back up what they are saying. I got told my condition wasnt chronic enough for me to request disability or assistant help by one of the assistance. It infurated me so much. So unprofessional. Since they are always rushing me out ive asked them on multiple occasions about wound supplies and wound care support. Ive been told multiple times they would call me with the information. I never get a call. I always have to call them. It usually ends with "I will let doctor know and we will give you a call back" that again I never receive.

They have a really wonderful staff from the front desk to the medical assistance, but there is a doctor there who needs a better bedside manner. If HER attitude was a little different I would give them five stars. Do better "Dollar General" Dr. Pimple Popper.

Wonderful doctor!! Very happy with his skills. Having my face cut up was very traumatic, but Doctor Holmes did a great job with his invisible stitches. Besides his personality made me feel comfortable. His assistants were friendly and very helpful. BIG HUGS TO ALL!❤️❤️

I had to leave LVSCC 6 years ago due to insurance changed. I had a very bad experience at a new place soon after. It was so bad, I could not go back. I was so happy when I found out LVSCC took my current insurance. Claudia at the front was welcoming and helpful. Dr. Stevens was caring and understanding. Lyza was absolutely awesome. She understood my apprehension and showed so much care and kindness. It not easy having keloids on my chest being injected 10+ times, but unlike the last place, I felt cared for and comfortable. Lyza made me feel happy for coming back to LVSCC. As painful as it was, it was not an horrible experience as the other place. Now, after 6 years, I am looking forward to taking care of my huge keloids.

My experience was a little chaotic initially. I scheduled an appointment about two weeks in advance. However, my appointment was cancelled and rescheduled within 15 minutes of my appointment time via phone call and redirected across town to a different office. Maybe there was some internal miscommunication and misunderstanding about my appointment. Although there was a good explanation for this, it would have been great to have a "heads up" about the situation well before I arrived to the initial facility. Nevertheless, your clinical network handled this issue with charisma and class. I received a well-deserved and sincere apology. Then I was assigned the same day to Dr. Stevens, who was very kind and considerate to my issues. He and his support staff were very personable and seemed genuinely concerned about my concerns. As a person who have met an extensive amout of various people through my travels, I can say that the atmosphere at your facility was very comfortable and accomodating to a concerned patient. Even though we (your professionals vs myself) were from different societal groups, it always seemed like a professional doctor-patient relationship. I truly believe that my misunderstanding was an honest mistake, thus I look forward to visiting Dr. Stevens and his support staff at his new location.

They were very fast after main computer issue. Staff friendly and my nurse was great. Love my Doctor and will be making another appointment in 6 months. Office was clean and was out very quickly.

Really like the thoroughness and professionalism of the Dr. The office, however, and scheduling is ridiculous to say the least. I was told i did not have an appointment however they said to wait and would give me the appointment happening within the next hour. I then waited another 1.5 hours, finally called into an exam room and waited another 45 minutes. This is the 2nd time this has happened to me. I believe their scheduling program is dumping data or not being used correctly. This is incredibly frustrating