Tony Marshall review for Las Vegas Skin & Cancer Warm Springs - Dermatologist Las Vegas

My experience was a little chaotic initially. I scheduled an appointment about two weeks in advance. However, my appointment was cancelled and rescheduled within 15 minutes of my appointment time via phone call and redirected across town to a different office. Maybe there was some internal miscommunication and misunderstanding about my appointment. Although there was a good explanation for this, it would have been great to have a "heads up" about the situation well before I arrived to the initial facility. Nevertheless, your clinical network handled this issue with charisma and class. I received a well-deserved and sincere apology. Then I was assigned the same day to Dr. Stevens, who was very kind and considerate to my issues. He and his support staff were very personable and seemed genuinely concerned about my concerns. As a person who have met an extensive amout of various people through my travels, I can say that the atmosphere at your facility was very comfortable and accomodating to a concerned patient. Even though we (your professionals vs myself) were from different societal groups, it always seemed like a professional doctor-patient relationship. I truly believe that my misunderstanding was an honest mistake, thus I look forward to visiting Dr. Stevens and his support staff at his new location.