arlin galvan review for Irene's Skintopia

It is very clean and the workers are nice. My esthetician was Bonnie both times. Bonnie is very thorough but the second time I was there she poked some pimples and then did the extraction. I felt this was too invasive (painful too) and I doubt it is in an estheticians scope of practice. Another thing to mention, both times after the facials I felt pressured by Bonnie to give a tip. She stood at the check out desk after the first facial was completed and said “tip” multiple times. The owner(I think Irene) was there and told me not to give a tip if I did not want to. I still gave a tip after she insisted I did not because Bonnie was standing there staring at me. When Irene saw I had sent a tip she chased after me outside the office. She handed me a set of face masks to take home which I greatly appreciated and was the reason I returned a second time. During check out of the second facial another receptionist reminded me a tip is complimentary as Bonnie sat there watching me. I was going to tip regardless but this kind of tipping reminder seems unprofessional and ruined the experience for me. The reminder is on the checkout screen and I believe theres a sign too. I really don't think a verbal reminder is necessary on top of that. A tip should be complimentary and I do not think they should remind/ask for one. Its a 90 min facial but you’re left alone for around 15minutes in the beginning to let a solution work under steam and afterwards ~15 minutes again with some sort of mask before you leave. It’s technically a 60min facial for $200 and a tip is sort of expected so that puts you in the 220-240 range. Seems excessive to me, but for my skins health id be perfectly okay only paying the $200/month facial.