Shery M
I do NOT recommend this place. I paid $700 for a mole removal on my face (for the second time) with Dr. Madeen, and the results have been very disappointing. Instead of healing flat as I was told, I was left with a raised scar. The doctor only followed up with me twice. Shortly after, the scar suddenly became bright red and raised overnight. I was very concerned and called the office to have her examine it and determine whether it could be a keloid or something more serious. Instead of seeing me, I was told she would not be able to see me again. Based only on a photo I sent, I was advised to use Aquaphor and was referred to a dermatologist because she has decided not to perform these procedures anymore. This is extremely frustrating. If a doctor chooses to perform a procedure, they should take responsibility for proper follow-up care. Patients should not be passed off to another provider, especially without prior notice. Had I known this in advance, I would not have gone through with the procedure. When I spoke with the office manager, I was told the doctor had already seen me twice, which did not address my concerns at all. Overall, this experience has been disappointing and stressful, and I would not recommend this provider. Also , people there are so unprofessional and not helpful . Save yourself and go somewhere else