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BodyFactory Skin Care

4.4409 reviewsNew York, NY

Meet with one of our skin care specialists for a complimentary consultation. Meet with one of our skin care specialists for a complimentary consultation.

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Provider snapshot

Key details for BodyFactory Skin Care

Provider type
Medical spa
Location signal
New York, NY address available
Services listed
1 service category
Public review count
409 reviews
Contact readiness
Contact details available

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Patient feedback

Reviews

409 reviews. Recent review comments are shown below.

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I have been coming to Malina for a while now and I love her attention to detail. She explains everything thoroughly and doesn’t ever make me feel pressured. The best thing is she duper sweet and personable. Will definitely continue going with her!!!

This establishment is a SCAM and engaging in fraudulent business practices. They sell a Groupon that very clearly says it’s for Botox but when you go, tell you that you can only get Letybo (which is a cheaper knockoff only FDA approved for glabellar lines). They purposefully withhold this information, I would not trust them with my body. I have filed a complaint with better businesses bureau and opened an investigation with Groupon.

Kinsey Hill
2.08 months ago
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The staff were very kind. I purchased a Groupon for Botox and was told that they wouldn't let the staff actually use Botox for what I purchased. The lady said it was a different product they were allowed to use for the Groupon. Mind you, the Groupon said Botox and nowhere in the fine print did it say it was a different product (The girl who did the injections said it was definitely in the fine print and I believed her and waited until I left to check) the only reason I am upset is because whatever product they used did not do the job. I was reassured that what was being used was the same formula as Botox and would be as effective. Normally I would do my research before trying something new, but I went into it thinking I was receiving Botox, which is what I normally get. The price was cheap and the staff were very kind. The problem here is the bait and switch and the effectiveness of the product. Beware that if you even purchase Botox at this location, I don't believe they're using that because they are not honest. I do not believe this is the staff's fault. I believe this is management or ownerships problem.

Really great experience! The hydrafacial was done really well—my skin felt deeply clean, hydrated, and noticeably smoother right after. The staff was professional and made the whole process comfortable. Definitely recommend if you’re looking for quality skincare treatments.

I honestly can’t recommend Mila enough. She’s thoughtful, meticulous, and just genuinely lovely to be around. I’ve been going to her for 8 years, which says A LOT. I would follow Mila anywhere she goes. If you have the chance to book with her, do it. You’ll be in the best hands.

Renee Smith
5.04 months ago
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This place should be everyone’s priority ! Like going to the dentist priority like taking an annual vacation priority! I look and feel beautiful and light! The main question said to me is “you look so well rested and beautiful “

Location

726 9th Ave, New York, NY 10019, United States

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