Kinsey Hill review for BodyFactory Skin Care
Review for BodyFactory Skin Care in New York, NY.
Kinsey Hill
The staff were very kind. I purchased a Groupon for Botox and was told that they wouldn't let the staff actually use Botox for what I purchased. The lady said it was a different product they were allowed to use for the Groupon. Mind you, the Groupon said Botox and nowhere in the fine print did it say it was a different product (The girl who did the injections said it was definitely in the fine print and I believed her and waited until I left to check) the only reason I am upset is because whatever product they used did not do the job. I was reassured that what was being used was the same formula as Botox and would be as effective. Normally I would do my research before trying something new, but I went into it thinking I was receiving Botox, which is what I normally get. The price was cheap and the staff were very kind. The problem here is the bait and switch and the effectiveness of the product. Beware that if you even purchase Botox at this location, I don't believe they're using that because they are not honest. I do not believe this is the staff's fault. I believe this is management or ownerships problem.