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Katherine Smith review for Laser & Mohs Dermatology of New York

Review for Laser & Mohs Dermatology of New York in New York, NY.

Katherine Smith

5.09 months ago
Review detail

Dr Quintana, I'd like to extend my sincere "Thank you" to your office staff. On Monday, I desperately needed to be seen for a rash on my face & eyes. As luck would have it, you were out of the office, at a conference for a few days. I was very uncomfortable, frustrated & upset, when I hung up the phone. I was speaking to Amal. She sensed my desperation, & took it upon herself to call me back, to solve the issue. She set me up with an RN via a remote conversation, I was able to send pics, she had the opportunity to consult with you & get back to me with several options of treatment. I believe I'm on the road to recovery!! I can't tell you how much that meant to me. It is a wonderful culture, that you have developed with your Staff. One that is KIND, PROFESSIONAL & CARING. Best regards, Katherine Smith