El Bella Day Spa

If I could give this place a 0, I would. This review concerns hair stylist David and salon owner Kimberly. I underwent a highlights treatment with David, during which he left the bleach on my hair for an excessive duration (over an hour). After he washed my hair, I asked him to put my own hair mask so when I get home I can wash & style it myself since I never liked how he styled my hair in past. Upon returning home, I discovered significant hair loss during my shower, a direct result of the overexposure to warmth during the treatment process. Despite my efforts to contact the salon and request the owner's intervention, nearly two weeks have passed with no response. Their lack of professionalism was further evident when they refused to provide their liability insurance information upon my request. Feeling left with no other recourse, I am now pursuing legal action as nobody seems willing to take responsibility for the damage caused. As a consequence, I have been forced to wear a wig in public to conceal the extensive breakage and damage to my hair, which required an additional $500 to rectify by another hairstylist. Despite these efforts, my hair remains far from its former condition, and the recovery process is projected to take another three to four years. This entire experience has left me deeply disappointed and disillusioned.

The Head Spa with Anna is AMAZING! I’ve been wanting to try this service for a while and it was sooo worth the wait. I loved the whole experience. Very relaxing. And my stylist even noted 2 weeks later how much healthier my scalp was. I also noticed my hair felt thicker. Not sure if it’s related, but I honestly believe it is. I’m definitely going back again.

This place is incredible. 1 stop shop! Facial, deep tissue massage, mani and pedi! Plus Botox and other facial needs! Incredible place. I will be back! Wonderful sweet staff!

Great Pedicure and she even talked me into a haircut which I wasn’t planning on doing. She did a great job at Both

I have never had such an awful experience getting my nails done. My mom had a gift certificate to here so I went with her. I decided to get acrylics because it has been awhile and I miss having nails, well I have cuts on NINE of my fingers, the nail tech that was doing them kept grinding down the acrylic right next to my skin with no regard to where the file was at, she even attempted to file MY SKIN where some of the acrylic color was not coming off. Don’t get me wrong, the lady was very nice, but she should not be doing nails. The way the nails were filed, it left scratches in the acrylic, so now when my nails are under any kind of light they just look dusty and not good. Very upsetting experience

Natalie did my pedicure today and what a fantastic job! She will be doing my pedicures from now on.