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Michelle Herd review for El Bella Day Spa

Review for El Bella Day Spa in Gilbert, AZ.

Michelle Herd

3.04 years ago
Review detail

How do I start? Only reason I decided to give this place a second chance, 15 years later was because I "broke up" with my nail tech of 6 years. I came in looking to get gold chrome with a design on my two middle fingers that would connect together to make a four leaf clover. Well, when they asked us to pick our color I was expecting a wall of colors, instead there was stacks of nail samples of colors that were old, outdated, and when you pick up the stack of nails to look at it feels dirty, filmy, and just not sanitized. The chrome options were limited. Instead of going with chrome i decided to just do white, thinking I'm saving money since I didn't do chrome. The four leaf clover was put on the wrong fingers and trying to connect them to make it look like one does not connect correctly. People build a relationship with their hair dresser and since I don't get my hair styled I like to build some relationship with my nail tech, but the customer service wasn't there, took til almost the end until there was some conversation. In the end what I paid was way more than the person I was seeing for 6 years with a lot less done than what was done here. My daughter had her nails done, as well, and the nail lady cut her a few times ans made them chunky. I guess I'll just make up with my nail guy because at least when I leave there I leave with what I want, great conversation, and a better price. The tech I had, however, does a good job at nails, that's why I gave it 3 stars. But the best way to know how good they are is if they can last the whole month with out one falling off, just like how my old nail tech was.