Shaina Tzul
DO NOT WASTE YOUR TIME! BOOK ELSEWHERE! I booked a service on Friday for 11:30am, drove there from a hour away, showed up on time and the places was closed. Knocked on the door & absolutely no response from anyone. No one came to the door, no one answered the phone, nothing! I left and got a call 4 hours later from a girl name Nicky Marie in attempt to resolve things and later accommodate me. She said on the phone her boss shared my contact information with her to reach out to me, not sure why cause she just made things worse with her poor communication. From there I texted her my availability, she didn’t answer till the DAY OF after I asked if my appointment was confirmed and told me NO! Still no answer from her to resolve the issue or reschedule my appointment. As a business owner myself this experience was very disappointing. I haven’t received one apology. Terrible customer service, terrible communication, just all around a waste of my money. Book elsewhere where they care about you, where and how you spend your money. It’s a lot of places in Houston don’t waste your time.