Body By Bae

I loved my treatments and results at Body By Bae. Before coming here, I tried a couple of different places that offered the same treatments. However, their techs had no technique and no knowledge of the treatments they were administering. However, Gloria did a fantastic job on my cavitation and wood treatments. She knows what she’s doing and is so kind. I highly recommend!!

To start I was on time for my appointment I called several times no answer I waited 15 minutes. On my way to my car I received a call back stating tech is late and if I’m still in building turnaround if able! Parking is $7+ by the way! I go back up still no one at office then here comes the owner she did not greet me, apologize, or appeared to be friendly! She talked on the phone about her staff of how the tech made up a lie to why she was running late for my appointment! If I did not really need that service I would’ve left once I went to the restroom after my bad experience. Nicky arrived and she made my experience better to reasons why I didn’t leave a review at first. As of today I was scheduled for my second session with Nicky so glad I called before going to office. Nicky informed me she was no longer there as of today! I am taking a loss and will not reschedule my second session due to my experience and the owner lack of professionalism.

Besides taking a week to get in touch with anyone, the service and attitude I received was a joke. I’ve had issues with her website all week getting an automated reply from her email once I booked online saying someone would get in touch, and as I explained this she proceeded with trying to make it my fault and apparently I don’t know how to use website or instructions. Absolutely zero customer service.

My treatment with Sydney was amazing!!! She listened actively and went over the details of my treatments thoroughly. We also discussed followup and maintenance. I saw results immediately afterwards. I can't wait until my next visit! Thanks again Sydney 💛 …

DO NOT WASTE YOUR TIME! BOOK ELSEWHERE! I booked a service on Friday for 11:30am, drove there from a hour away, showed up on time and the places was closed. Knocked on the door & absolutely no response from anyone. No one came to the door, no one answered the phone, nothing! I left and got a call 4 hours later from a girl name Nicky Marie in attempt to resolve things and later accommodate me. She said on the phone her boss shared my contact information with her to reach out to me, not sure why cause she just made things worse with her poor communication. From there I texted her my availability, she didn’t answer till the DAY OF after I asked if my appointment was confirmed and told me NO! Still no answer from her to resolve the issue or reschedule my appointment. As a business owner myself this experience was very disappointing. I haven’t received one apology. Terrible customer service, terrible communication, just all around a waste of my money. Book elsewhere where they care about you, where and how you spend your money. It’s a lot of places in Houston don’t waste your time.

Sydney was very thorough in explaining each service I was interested in and answered all of my questions. I ended up getting a few services and she checked on me throughout. She's very personable and has great customer service.